shipping + returns
I know it might sound crazy but I really am just one, human girl. I still work a full-time job and need to sleep sometimes so that I can get up and move mountains every day. Custom malas can take up to three weeks to finish (if I need to order specific materials). Malas that I've already constructed typically get into the mail within 2-3 days of ordering. I do my best to ship at the lowest (but safest) rates available to me, but the postal system is finicky.
If I spend less on your shipping that you were charged for, I will refund you the difference, and I appreciate your patience while I figure out some better postage deals. I only really know what to expect when shipping to Canada and the USA, but I'm absolutely willing to try shipping elsewhere. If you are shopping from outside of the USA or Canada, shoot me a message and let's discuss our options!
If you live in the Calgary, AB area, let me know. I'm willing to deliver to you free of charge!
My website is setup to accept all major credit cards or PayPal. If you live in Calgary (I'll deliver to you for free!), or if you contact me about repairs or custom orders, we can also exchange info for e-transfers.
If you own a shop or you want to include my products in a project, opportunity or giveaway of yours, please don't hesitate to get in touch with me. But please remember that I am only one person... with just two hands.